Don’t Wait for a Crisis

During a crisis, we can only deal with the urgent – and that rarely includes building relationships. If you are only communicating with others when there is an urgent problem, you are setting up poor relationship patterns and damaging your effectiveness. At best, issue focused communication will produce simple accomodatation of your immediate needs.  At […]

Is Your Team Scaling – or Straining?

There’s a big difference in scaling and straining as the organization grows, and that difference matters to a team’s ability to execute for the long haul. How do you know how your team is doing? Here are a few indicators for each. Scaling Mostly heads up, focused on the end goal Taking actions that solve […]

The High Cost of Task Switching

Remember the last time you worked on a weekend and completely cleared off your desk? Or the night you worked late and finished a project in less time that you thought it would take? Why can’t we do that during the work day? Task switching. During the weekend and the late night, you gave yourself […]