Over time, organizational structures can become ossified and detract from optimal performance. Faced with a legislative mandate to reorganize and improve customer service, this state agency thoroughly rethought its structure. “Karen’s team was fantastic! They were instrumental in designing and conducting the inquiry process as well as galvanizing the leadership team, contributing greatly to our effectiveness. […]
A major health insurance company understands the need to begin developing tomorrow’s leaders today. In response to this need, the organization created a Leadership Development Program (LDP) designed to nurture and shape emergent leaders who will ultimately form the backbone of the company’s leadership. The program’s intent is to shift the entire organization’s culture over time […]
This regional ophthalmology center had grown from a private practice to an employer of thirty-five. An early adopter of LASIK and corneal surgery practices, the firm had enjoyed rapid growth in a favorable regulatory and competitive environment. Then the FBI knocked on the door, with a highly visible investigation into possible Medicare issues. Unexpected challenges […]
Meeting your customers needs, being in the right place, having the right mix — sometimes the combination results in explosive growth. When a company vaults to the top, sometimes there are severe growing pains. Internal dysfunctions were allowing this top tier software company to rapidly lose market share to its rival. New product releases were needed, […]
This top tier software company was experiencing heavy competitive pressure. Their products suite was a standard for the industry, but smaller, more flexible rivals had produced a greatly improved suite of products. Internal development was stagnated and the clock was ticking. Held to the highest standard, the company needed to develop their new product release […]
Leaders in the digital revolution, this software firm had successfully captured their market in the United States. Through a blend of organic and external strategic growth, the company was primed to take the next step: capture a global market.